Cannot Connect to Hotel Wifi, Stuck on "Captive Portal"
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How do I fix this issue? Cannot login...
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Any help available @UBNT-AlexCaldas @UBNT-Brett @UBNT-Chance @UBNT-Gunars @UBNT-Janis @UBNT-Joe @UBNT-Karlis
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Can you reach the portal if you go direct via the WiFi (not the teleport?)
It could be that the captive portal is just broken.
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Hi @scott-mckinney,
I see that you're accessing Teleport using it's IP address, but it is expected that captive portal would pop up automatically when connecting to Teleport Wi-Fi when Teleport is in setup mode. Please try the following:
- Select "Forget This Network" for Teleport Wi-Fi and try connecting again
- If above did not help, while connected to Teleport, try opening any http address in web browser (e.g. http://amplifi.com or http://1.2.3.4)
- If still no success, please create a support info file under Support section and email me at karlis@ubnt.com.