Hello - Brother Printer = Major Frustrations
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I have a Brother printer (MFC-J6935DW) that used to work fine on the network. Now, nothing. My desktop can see it but it says it is offline. I cannot print to it from any device. Help?!
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I don't know if our printers would be similar or not, but on my older Brother printer (MFC-490CW) I had to go into the printer menu settings, go into Network, then WLAN, and use the Setup Wizard to direct the printer to log in to the network.
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All printers equal major frustration. Sorry bro. Best of luck
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My brother printer (Model 7840W) likewise will not work with my Amplifi HD system. Annoying because it worked fine with my Unifi system. I've had to hardwire it.
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@nick-transier My personal printer is a brother as well and I have shared these same frustrations. I have had these issues with multiple networks though (not just AmpliFi) and my fix was to download the print management software provided by brother. After doing that I was able to print wirelessly, scan from the printer to my computer wirelessly and manage the printer.
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This post is deleted!
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I had issues with my epson printer not liking the network. I had to create a 2.4 Ghz SSID and force the printer to connect to it for it to work. Had to do the same for a sprinkler controller.
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@william-james Some devices don't play nice on dual band networks and so separating SSID's is required. Another trick with printer is to clear their network settings. Here is an article that will help connect such devices: https://help.amplifi.com/hc/en-us/articles/360011636294-My-wireless-printer-will-not-connect-to-my-AmpliFi-network-
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@ubnt-brett I guess I'm just lucky. Both my Canon MG3600 and Brother HL-L2360D work fine on my AmpliFiHD network in Bridge Mode.
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Can confirm new Brother printer goes into hiding then comes back to life.
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This is going to sound stupid but I read on the Internet that if you enable on IPv6 under the wireless adapter it stops hiding. Seriously, just enable it, nothing else needed.
So far my printer has been available and visible on my network for 24 hours....
Weird!
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@michaele You enable IPv6 on your brothers wireless settings? Or what adapter are you referencing. I will try this on my home setup, because I pretty much gave up on my Brother printer and just plug it in whenever I have a need because of this.
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@ubnt-brett on the printer itself from the admin site. I don't use ipv6 and have no clue why this worked.
I'll have to look when I get home and make sure it is still connected but it looked good before I left and I still see it in the Amplifi device list.
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FYI I didn't give it an IP or change any settings. Just enabled it.
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Still going strong.... I would have lost it by now already.
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go to brothers printer; reset the printer via the menu; reset the network via the menu. turn off/on the printer; if problems still exist, go to lan status which will 'wake it up'. this works flawlessly . problem is occurring when you lose power at your house
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@bob-bulliard Congrats on resurrecting a thread from two years ago.
