TELEPORT WON’T CONNECT TO INTERNET IN FRANCE
can not connect my teleport. he indicates that there is no internet. the teleport is connect behind an "Orange LiveBox" in France. The problem exists in Wifi connection but also in Ethernet. I send you by email the two support files.
UI-Gunars last edited by
@sylvain-levacher hi Sylvain! It could be a subnet conflict. We've addressed this in the latest beta firmware. Do you have anyone at home to update the router using a file?
yes there is a person at my place for an update.
I just tested the teleport with firmware v2.8.0rc4 and it works!
I connect to the same "Orange Livebox" as yesterday, I tried it with the WIFI connection but also with the Ethernet connection and the two works perfectly. Good job guys.
Derek Saville last edited by
Hi @sylvain-levacher - did you update both your home router and your Teleport to v2.8.0rc4?
Or just updating the Teleport worked for you?
hi @derek-saville the teleport, the mesh HD and the router have been upgraded with the firmware v2.8.0rc4