Configure remote access fails
I can't enable remote access on my brand new Amplifi router.
I've successfully logged with my Google account but when I select "Remote access" from the app left pane, then confirm that l'm on the right network, a waiting circle appear and the Android Amplifi app close down (or crashes ?) after few seconds, remote access still not enabled...
From an iPhone, it fails as well with a timeout pop-up
Note: Tested on Essential Phone stock Android 9 and an iPhone 6s iOS 12, Amplifi v2.9.3
@christophe-gernez Remote access can only be done from one device, so maybe you have a device with remote access enabled and now your other devices cannot perform remote access.
Thanks for your reply
Unfortunately I give it another try without much success.
I disconnected from my Google account, remove Amplifi from Google page then start the procedure from scratch on phone, still the same issue !
For your info, I'm a French user, maybe there is an issue using app localized ?
Android 9 phone --> App crash
iPhone 6s --> Timeout
@christophe-gernez Can you please generate the support files so I can have a developer research this? Thanks.
Here you go
Thanks in advance