Backhaul setup "Unsupported device configuration" error
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I am trying to set up a 2nd mesh router with the same IP address as the first one. Following the steps of the backhaul set up, but when I click on "Add to Network" with the app, I get a message "unsupported device configuration" and a note that "only standalone devices can be added to an existing system." Any ideas how to overcome this?
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Hi @brad-dejean - is the 2nd mesh router from a kit?
Or was it purchased as a standalone unit?How are you giving it the same IP address?
I don't think that will work
Or do you mean the same SSID?
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Thank you for replying. The 2nd mesh router was purchased in a kit, just like the first one. In other words, I have two kits, each containing a mesh router and two mesh points. I probably mean SSID. I am not a technical guy. What I want is one wireless mesh network to cover my entire house and needed two mesh routers to do that. I intend to use ethernet on the 2nd mesh router once it's configured.
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@brad-dejean There is no workaround for connecting two kit routers into one mesh. I would seek a refund and purchase a standalone router. Any possible workaround that may be available will not provide you with the best mesh possible network
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@ubnt-brett
Brett, thank you. Are you saying that if I purchase a standalone amplifi router like this one at best buy, I will be able to add it to the existing mesh network?
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Hi @brad-dejean - yes, you can add that standalone HD router to your original mesh kit and it will use your existing SSID for a single WiFi network
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@brad-dejean That is correct!
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@derek-saville Thank you so much!