Incorrect password Wi-Fi issue

  • Hi there! Ten days ago bought AmpliFi HD (AFI-HD). First time everything was okay, it upgraded firmware to the latest version, mesh antennas connected to the router, speed & coverage was incredible. But then we noticed that in the dining room all Apple WiFi devices suddenly disconnects and when we try to reconnect devices we get error message that password is incorrect. At the same time we don’t have same WiFi SSID in our neighborhood or other network devices. I tried to change encryption technology but had same effect. Signal strength in the dining room is about 80% Please help me 🙂

  • Hello @ivan-sokol. We have heard a few reports of this strange behavior and we are currently researching it. We have found that if you power cycle your network the devices will automatically connect with no further action on your part. Others have reported that a single reboot fixes this issue and it has never resurfaced. Please let me know if this fixes it for you as well.

Log in to reply

Looks like your connection to AmpliFi was lost, please wait while we try to reconnect.