Freezing if connected to a switch.

  • Hi. Yesterday finally I received my first AmpliFi HD, and I spent the evening trying the right configuration.

    Everything works great, except for one BIG problem: if I connect my 8-port Netgear switch to an AmpliFi LAN port, the router stops responding.

    It freezes, and I can only recover its functionality disconnecting the switch.

    I’ve used the switch for over a year with no problems at all, so what can it be? I need additional LAN ports, so I really need a solution.

  • @francesco-mion Have you tried other ethernet cables? I've seen networking equipment behave this way with some bad cables in the past. Sometime, ask me about a story when I was in college and the campus network went down for 3 days before somebody finally came into our dorm room and cut a roommate's ethernet cable into many tiny pieces.

  • @francesco-mion Is it a managed switch? If yes, then it might start it's own DHCP and spread IP's which can affect the main router.

  • Hi guys!

    First of all, thank you so much for your fast answers. 🙂

    The problem was pretty easy to solve, but difficult to imagine for me.

    You were right: the problem was the cable.

    A damned CAT 7 cable, too hard to manage and so probably damaged using it.

    So, thank you so much.

Log in to reply

Looks like your connection to AmpliFi was lost, please wait while we try to reconnect.