Used to be able to monitor when away from home
Eli Connors last edited by
The app was able to connect to my Amplifi when away from home. Something has changed a month or so ago as I am no longer able to do so. This feature was very useful since I was able to deal with issues when someone from home had a problem.
Amplifi v 1.9.0
Shane Milton last edited by
Be sure you're on your primary network, open up the AmpliFi app, click the hamburger menu in the top-left corner, make sure you have a social account added for remote administration, and then click on the "Remote Access" item in that menu and it should tell you more about your Remote Access setup. Mine says: "Your AmpliFi device has remote access enabled". If you have performed a factory reset on your device at any point, this might have been reset and you forgot to re-enable it. I don't think this is stored with a settings backup/restore.