Update Teleport on local network

  • This may have a simple solution, but I can't figure it out.

    I want to update the firmware on my Teleport while on my home network. But the Teleport doesn't want to work since it's already linked to that network from remote locations.

    How do I do that?

    Is using my Phone as a hotspot and logging in with my laptop and going to the manual update URL the only option?

  • Hi @eric-welch - if your Teleport is connected to the internet via WiFi or LAN and you can get to the web portal you should be able to click on the Support link and update the firmware

    An easier way is to do that with a hotspot

    I haven’t tried doing it connected to the home network SSID, but might work as long as the Teleport’s broadcast SSID is different from your home networks SSID

    You may need to hit the reset button if the SSID’s are the same

    Another option might be to create a Guest network on your home router and attach the Teleport to that SSID and see if it will let you update?

  • Thanks for that information. I'll give them a try and let you know.

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