Issues connecting Teleport to iOS mobile hotspot
The mobile hotspot on my iPhone is really the only (and easiest) way I currently have to test VPN functionality (from home).
When connected to the Teleport SSID, the captive portal pops up and I see the hotspot (in 2.4 GHz). I try to connect to it just like any other network but trying to enter the password will fail. I've tried the password multiple times. I've even changed the password to something simpler and tried again. I can never get it to connect.
A few times after the password has failed to authenticate, Teleport stops being able to see the hotspot SSID. I have seen this behavior trying to connect to two different iPhone hotspots.
UBNT-Gunars - I'm emailing you the diagnostic file
I'm emailing you the diagnostic file
Hi Jeremy, thanks for the support file!
the diagnostic file
Hi Jeremy, the support file appears to have been generated too long after the events occurred. We have a limited amount of memory, so older data can get overwritten. Could you give it another shot?
@ubnt-gunars haha oh no. Ok, let me see what I can do in the next couple of days!
@ubnt-gunars Tested again and diagnostics are emailed!
I do want to clarify that during this testing, I attempted to connect to the hotspot SSID 5 or 6 times with no luck. I could never get Teleport to accept the password for the hotspot. It would always kick me back to the screen to either retry the password or choose a different SSID. Another small bug I noticed when you get to these two choices is that the "retry password" button did not work for me (I noticed this in earlier attempts as well). That button did work when I was pairing it to the Amplifi R but for some reason it wouldn't do a thing when it failed to authenticate to the hotspot. I had to "choose different" SSID, pick my hotspot again and try to enter the password.
Hope that helps!
I do want to clarify that during this testing, I attempted to connect to the hotspot SSID 5 or 6 times with no luck.
Thanks, Jeremy! We think we understand the problem. Hoping to come up with a solution soon.