Third-party VPN connections disconnect/are unreliable

  • Hey there,

    I often connect to a IPSec VPN on my laptop. I've started to notice the VPN connection is very unreliable: it'll randomly disconnect every few minutes, or will even drop seconds after connecting.

    Mysteriously, this happens only when connected to my Amplifi network. Using the guest WiFi network instead of my primary network seems to fix the instability, and I don't see this happen on other WiFi networks either.

    Any idea what could be causing this?

  • @stuart-olivera I haven't run across this before. I do not know if our support logs will show us anything, but after you experience these issues on the AmpliFi primary network can you generate support files for us to review?

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