Disconnection of the Teleport App, when I slide up and down the menu of my phone
I encounter a problem when I slide up and down the menu of my phone. This action disconnects each time my teleport App connection.
0_1572980602222_Huawei P20 lite_1.mp4
Huawei P20 Lite ANE-LX1
@sylvain-levacher Thanks for documenting this, I cant recreate this with my Android device. Can you send me a support file? Thanks.
@sylvain-levacher Thank you.
this message to tell you that with this morning’s update for teleport App, everything is functional. I no longer have a logout as before.
@sylvain-levacher I am glad the FW has resolved your issue and thank you for the update.
new update this morning of the teleport application is a disaster.
back from my slide problem and now the flow measurement is no longer functional! the counter remains desperately at 0 Mbps !
@sylvain-levacher Hi can you send me a support file after you have run the app for a few minutes?
0_1579025632436_AFi-R-HD_f09fc2d3bf55_2020-01-14_19-12-27-enc-cluster.tar Hi UI-JT, Here is the file.
there are unwanted disconnections and disconnections due to the slide from the top.
the counter always remains at 0 Mbps
@sylvain-levacher Thank you I will get back to you on what we find. Thanks.