App - Could not establish connection!
Ricci Hammond last edited by Ricci Hammond
I generate a code in the app, disconnect from wifi, enter the code in the Teleport app, it says:
Connecting to internet
I get the VPN icon at the top for a few seconds
then Could not establish connection!
If I go back into the amplifi app it shows my phone in the list of devices, but no matter how many times I try it never actually connects for me to use it.
never actually connects for me to use it
Are you referencing LAN access or internet access in general?
Who is your current cell phone provider?
Do you have the option to test the Teleport app using another WiFi signal instead of 4g to see if you have the same results?
@ui-brett I mean the vpn never connects for me to access internet or lan.
My mobile provider is EE, I have tried on a couple of different WiFi networks and had the same problem.
@ricci-hammond This is a little different than the other issues that have been reported to me then. Can you please generate support files from your system after attempting to connect?
@ui-brett Support info sent
Hi, was there anything in the info to show why it isn't working ?
@ricci-hammond This is related to the other known issue that has been reported and we are still currently working on finding a resolution.