Not Getting Forum Notifications
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Under my user settings I have selected daily digest as well as post notifications shown below. However I’ve yet to receive email notifications for threads that I am following or one that I have started. The check box below the Daily digest selection for post notifications does not remain checked once I leave the settings screen. When I come back to that screen the box is blank. Is there a way or setting that will send email updates and notifications for threads I am following or have started?
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@john-pappas Thank you for reporting this. I have confirmed that it is not working and will look into this.
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@ui-brett Thanks. I was having to log in here to see your replies to my previous post as well as a couple of threads I’m following. I’ve just been recently able to post here so I thought I did something wrong.
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@john-pappas Still not getting any notifications unless I log into the forums. Is there any expected resolution?
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@john-pappas Thank you for following up, we are still working on this and I will update on this thread once it has been fixed.
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I finally got my first email digest of threads and posts in these forums. So thank you to whoever got this finally fixed!
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Actually now I’m getting 3 email digests at the same time with the same info in each. But at least they’re coming in now.
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@John-Pappas A fix was just posted two days ago, so there could be other minor issues that we have not ran into before. Check your profile settings to make sure everything is configured the way you want it and we will continue to monitor things. Im only getting one a day, but our settings could be different.
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@UI-Brett thanks. I was happy to see an email with your reply, I did get 2 of them, but it’s nice to know they’re coming in now. I’m not sure what setting would control how many emails are triggered.
