Wifi on mesh hd just drops

  • Well been trying to trouble shoot my dad's mesh hd system. The wifi just drops and have to restart the router not the mesh units for it to come back. I'm not sure what is causing did have it say bad power adapter for 5 mins or so then that went away. This according to my dad has gone on for 3 months or so he thought it was att but wired stuff is still connect. Anyone seen this with these? I got the gamer version it is rock solid reason my dad got this was good til 3 months ago

  • @brian-takacs Next time it goes down place a phone directly on top of the router and see if you can connect to the WiFi, also gather support information so we can diagnose the issue.

Log in to reply