High ping and low download speeds on Amplifi HD
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Hi, I keep getting pings ut to 200ms and download speeds as low as 2Mbits when I should be getting 300Mbits.
This is a new Aplifi HD device with mesh points, but im testing over a wired connection. I am on version 3.3.0
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@Kasper-Kjelleberg
Can you give a breakdown of your Topology please? Example: Modem/router combo> AmpliFi> Switch> Desktop
What modem or modem/router are you using?
Who is your ISP?
What speed test service are you using, the in app test may be giving false results so we are recommending using a 3rd party test for the time being.
Are you seeing this on just wired devices or wireless devices as well?Thankyou
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@UI-Brett Hi Brett, it goes from a modem to the Aplifi then straight to my computer.
The modem we are using is well equipt for the speed, I bought the Amplifi mesh system yesterday to improve WiFi coverage and didn't have any problem with wired speeds before now.
The ISP we are using is Telenor. And I am using Speedtest.net since the speedtest on the amplifi app failed...
I am getting the same problem on both wired and wireless devices.
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@Kasper-Kjelleberg Depending on what modem is being used, Bridge mode may be needed.
Another setting that may be needed is Hardware NAT
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Did this issue ever get solved? I am pretty much experiencing this exact same issue.
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@Kasper-Kjelleberg Having the same issue with my Amplifi HD. did you end up getting a resolution?
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@Kasper-Kjelleberg It would help to know the modem you and the others having this problem are using.
Also, have you updated to 3.6.0?
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Im running a Arris Surfboard SB6190 with the most current firmware.
Plugged my laptop directly to modem and getting over 300mbps.
When i jump on the amplifi HD wifi SSID i'm getting 20-40mbps and i'm standing right in front of the Amplifi HD Router when getting those speeds.
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@Clifton-Dasilva Are you running 3.6.0?
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Hi,
Have this problem been solved?
Im having similar problems.
I have 300 mbits from Tele2
Setup: ISP router bridge mode(mod; Sagemcom C2)>cabel>Aplifi HD.
Wifi works like is should but through cable i get 20-40 mbits.If i run with only ISP router both Wifi and cable works fine.
Any help appreciated.
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Having a similar problem. ISP Provides 300mbps up/down, amplifi seems capped at 100mbps up/down (really like 80/90 - thinking it might be a cat 5 cable limiting it) - occasionally I have really bad spikes where it drags down to .34mbps on all local traffic - any internal devices running the same speedtest have 2000-8000 ping and extremely low transfer speed until I reboot the router. But the WAN interface can still speedtest at the 80/90 speeds.
