Paused profile unpauses by itself
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I have set up a profile with a number of devices listed. Whenever I pause the profile, after checking back after a couple of hours, I find that it has started up again by itself.
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@Michael-0 Does this profile have any quiet times configured? Just curious if the profile becomes active again after it has been paused because the normal scheduled quiet time has ended.
Also, do you have an administrator password enabled on your AmpliFi App? Without that, anyone with the wireless password, who is connected to your home Wi-Fi can access the app and make changes
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Hi, yes there is a quiet time configured, but when I pause the profile outside of the quiet time period it still reactivates. Yes, I have an administrator password enabled.
Thanks.
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@Michael-0 WHen you experience this issue next, can you gather support files for us to view and see what is happening?
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How do I do that, then?
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@Michael-0 Follow the steps here: https://help.amplifi.com/hc/en-us/articles/360033122174-Downloading-Support-Information-
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@Michael-0 I had the same thing happen - but then I figured out my son downloaded the app and unpaused himself. Smart kid.
