No Family icon but devices icon


  • Hello,

    I have been searching the net for an answer but found nothing. When I log in to my Amplifi system (3 routers and 4 mesh points) with my Apple iPhone 11 Pro I only see the 'devices' icon and not the 'familiy' icon. So I can not setup profiles and disable wifi for my kids. Any clue what happened and how I can use the familiy control options on my Amplifi system?

    picture at alt text

    Regards, Marc Verkade


  • I have to say that the system is in Bridge modus... Hope that is not the problem...


  • The profiles should be created on the Devices page.


  • ...Bridge Modus... Hope that is not the problem...

    Hi @Marc-Verkade - unfortunately it is... Enabling Bridge Mode...

    Note that when the AmpliFi router is in bridge mode it is not acting as a router anymore and will lose its routing capabilities, no longer offering these features:

    • Hardware NAT
    • UPnP
    • VLAN ID
    • DHCP Server
    • Port Forwarding
    • Family Profiles
    • QoS
    • DNS

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