removing a "DEVICE" from Amplifi. THere is a device called Shenzhen Netcom Android, which I DID NOT add. It just appeared. I changed my ROUTER PW and put the device on PAUSE. Is there anyway to REMOVE IT?
Bruce Hicks last edited by
UI-Brett last edited by
@Bruce-Hicks Devices will only appear in this list if they have joined the network via WiFi credentials, or are hardwired into the network. WIth a lot of smart home devices, they do not appear in the list with their name, more so the wireless card manufacturer name (in this case, that's what Shenzhen produces I would assume).
The only way to remove a device, is to remove it from the network and wait for the cache to clear. Please check your smart home devices, and other wireless devices to see if you can narrow down what is connected.
Writeumar last edited by Writeumar
@UI-Brett they actually do not disappear I submitted an improvement request a couple of months ago to have this feature implemented.
The only way to remove devices that I know of, is to factory reset the router.