New HD won’t add as unsupported country code

  • Hi all,

    I have an existing Amplifi HD mesh network and wanted to add another HD as an Ethernet backbone. The setup detects the new MeshPoint and asks me to name it. Then I get the screen that it is an unsupported country code and can’t be added to the network.

    I have done the firmware update on the device but no joy.

    Any help is appreciated. (I tried the support chat but they were ‘offline’)


  • Edit update.

    Support chat came online, they got it working by changing the country of the main mesh unit to the US.

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