2.5ghz network not visible any more all of sudden
-
I tried to activate 2.5X2 radios. I do not my default 2.5 ghz wifi anymore
-
@bhanu-chandar my 2.4 is no longer visible either
-
@bhanu-chandar @Betsy-Skipwith-Clemons can you elaborate more on what exactly was changed in the app to make the 2.4 disappear so I can try to replicate this issue?
-
@Betsy-Skipwith-Clemons - How are you dealing with it.
@Amplifi,
I have opened a support ticket and been dealing with you for the past couple of months with all sorts of issues before it completely dropped regular network since last night. I place an RMA request and so ridiculous that I have to pay for the shipment and I will not get the replacement until I return the device at my own cost !! how is your support expect me to live without internet??
Thanks
-
@bhanu-chandar Please PM me.
-
@UI-Brett this happened to me before (on firmware 3.2.5). To replicate, disable Common SSID and rename the 2.4Ghz band. Then try to revert back. Reverting back appears to be done correctly in the Amplifi app however the 2.4Ghz is gone in the real world. No devices could see it so I assume the radio etc got disabled. My solution was to factory restore.
