Gamer Edition Router loses settings on power off/reboot

  • Twice recently the Amplifi HD router has entered setup mode after a reboot or power off event. When the device comes back up it's like it's fresh from the box and I have to run through the setup to get my SSID and settings back to normal. I haven't many issues with my device recently that required a reboot/power off-on event so I can't say exactly when this started, but likely in the last 3 months. I'm running software version 3.3.0

  • @Sean-Crowley A simple power cycle should not reset your device to factory default. I would suggest processing a warranty claim with our RMA department and getting a new unit.

Log in to reply