Stuck at “99% initializing” during boot up

  • I RMA'd my old one. I did a detailed account of the problem. I performed a reboot and showed the time of each event and my observations step by step. so, like "07:00 started reboot from phone app. Display goes blank" etc. Much better now. Good luck!

  • We have had this issue a couple of times.
    Step 1: factory reset(from the bottom with a paper clip)
    Step 2: update
    Step 3: Factory reset it again after the update.
    If that doesn't fix it, then get an RMA.

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