Stuck at “99% initializing” during boot up
Chris H 0 last edited by
I RMA'd my old one. I did a detailed account of the problem. I performed a reboot and showed the time of each event and my observations step by step. so, like "07:00 started reboot from phone app. Display goes blank" etc. Much better now. Good luck!
Michael Siu last edited by
We have had this issue a couple of times.
Step 1: factory reset(from the bottom with a paper clip)
Step 2: update
Step 3: Factory reset it again after the update.
If that doesn't fix it, then get an RMA.