Lost Access


  • When I was using the app, I turned off access of all devices which included my phone, this ended up locking me out of the router and only thing I could do was to reset the router.

    Why does disabling internet access disable your access to router settings?


  • @Joyal-Varghese Are you referring to pausing a device when you turned off access? Pausing a device will still allow internal communications, which should allow your mobile phone to manage the network using the AmpliFi App regardless of being paused or not.

    This feature was an update to the system with v3.0.0 so if your system was out of date, that could have been what locked you out.


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