2.4 vs 5 GHz choices

  • In my Amplifi app I have all 3 of the wireless choices turned on-5 GHz Wi-Fi 6 and 1.2 GHz Wi-Fi 6 and 5 GHz.

    When I look at devices and what options I have to connect to wireless often (but not always) only the 5 GHz shows up.
    With my Pixel 2 XL it only tells me Router-5G. I select the 2.4 Ghz (when it is available-not always) and log in with password and it still goes to 5G. Is this a phone not compatible with Wi-Fi 6?

    Similar with a new LG TV (2 months old) doesn't give me the option of 2.4 or 5.
    Am I missing a setting or does the router just give me whatever connection options it thinks best at that distance from the router?

    Another recurring problem (have only had this for a week)--randomly drops wi-fi connected devices--such as my Ring doorbell and unlike past router doesn't automatically reconnect--requires me to take the doorbell apart and go thru a reset with password, etc. Has done this to ROKU, Phone, etc No power outages.

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