Network crashing once a week for a moment. (2 minutes or so)


  • Hello,
    I've been recently having issues with my Amplifi HD router, it appears to happen once a week for 1 minute or so. The router displays a message saying: No connection. Contact your service provider for more information.

    The message shows up for one minute or two and then the network connection comes back. I talked to my ISP and they said it might be because of wi-fi signals interfering causing the connection to drop once a week due to congestion on the same channel.

    But I managed to catch a glance at the troubleshooter earlier today when it happened and it showed DHCP failing as well as DNS.

    The DNS I set up is through cloudflare, so 1.1.1.1 and 1.0.0.1.

    Has anyone else had this issue? Any idea if it might be Enable automatic backbone band switching causing this issue or some other setting? Or is it the DNS ?


  • The ISP also informed me that they can see that the router reboots during the moments I've mentioned that I had outages.


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