How to contact tech support for faulty product?


  • Can someone tell me the best way to contact technical support for trouble with unit. I have 3 Alien Routers in my home and one of them seems to goto sleep, like night mode but never wakes up. The front screen goes off, and never comes back on unless you physically remove power, rebooting the unit does not help. If you touch the screen the capacitive touch still works, you can feel the response but never wakes up.

    Thanks
    Frankie


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