Amplifi app is not connecting with my amplifi alien.

  • I'm new here as I just purchased an Amplifi Alien. I had some problems setting it up, but the unit has successfully updated it's software and is working. Now when I'm using the Amplifi's app to complete setting it up to my personal settings, the app fails to connect to the unit. Any info would be greatly appreciated. Ronnie

  • @ronniemus hello ,
    If you are using VPN disable it then launch the Amplifi app.

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