can't control Homekit devices from outside home network

Hamid Davari

Hey all,

Hoping someones got some answers, I've done all the trouble shooting I can on the apple/homekit front. So assuming must be a security issue on the router.

Can't access any homekit devices (lights, switches, cameras), form outside home network.

Appreciate any guidance.

Thanks.

James Catto

Hi,
The same thing happened to me also. The fault was with my Apple TV 4K. I had to sign out of my Apple ID and resign in. I hope that is a help for you. I running a stand alone Alien. Quick was to check is turn off WIFI on your phone go to cellar and se if it is fixed.

JIm

Hamid Davari

@James-Catto appreciate the feedback. I tried that, even switched the hub to HomePod..... tried all the apple troubleshooting options.

Gary Menszyk

I assume that you have gone into the Home app and Home Settings -> Home Hubs & Bridges and confirmed there is a device Connected in the list of hubs.