Alien Crash after 15 min of xbox cloud gaming

  • as the title stated. When I have multiple devices connected to alien playing games and streaming at the same time or 2 people playing xbox cloud gaming will crash the router.
    The wifi will drop off with no signal at all and alien LCD screen will froze and nothing is updating/refreshing.

    I have to unplug and plug the power in order to make it work again.

  • @Hongyi-Yuan Hello. We apologize for the issue youa're having. Please reach out to our support team by writing an email to and attach a support file. Since you cannot generate the support file while having issue please generate it after the crash and reboot.

    Additionally you can roll into our Early access (beta) program and try the latest firmware.

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