Alien Mesh nodes go offline with "no internet".


  • I have an often reoccurring issue (2-3 times a week) which continues to happen over the past several firmware updates. I'm on the latest firmware.

    I have 3 Aliens, one is the primary connected to my cable model, the other 2 are ethernet backhaul to the primary.

    At what appear to be random intervals, the 2 Aliens on ethernet backhaul show, "No Internet Detected" while the primary stays online. When I open the iOS app, it says, "Everything is great" while showing the 2 Aliens offline.

    To fix this, I have to reboot the primary which brings the other 2 back online.

    Is there a way I can provide any logs from the primary Alien to try and diagnose this?


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