Moving mesh points to new mesh router (bundled versions)


  • Hi.

    I have bought for some time ago the bundled set with router and two mesh point. Was working fine. Unfortunately my mesh router was damaged in a fall.... I Bought a new mesh router, but i can't connect the mesh points to my new mesh router???? I have tried to reset (Factory reset and so on), but they do not make them selves visible on the router or as a stand alone mesh point???

    What do i do wrong????


  • @kent-gadgaard There is no Ubiquiti/Amplifi professionals following this forum?


  • There's nothing you can do, the mesh points are factory locked to the bundled router.


  • I have the same request.
    For me,I need only 1 router and 1 mesh point for my house, but I need 1 mesh point for my wife's house with apple extreme router.
    So I bought Amplifi HD kit.
    But I don't know that the mesh points are hardware paired to that router before I bought.
    So I can't use the mesh point with routers by other manufacturers now.
    If I know this,I will buy the standalone mesh points or the other brand.
    But now, I spend money already.
    And if the router goes bad, then the entire kit will be replaced. Which will include the AmpliFi router and the 2 mesh points
    Could we get new firmware update that make the Amplifi HD kit mesh point can use with routers by other manufacturers.
    I think it's better to the consumer.
    No body want to replace entire kit. If just router or 1 mesh point goes bad.
    Thanks and please.


  • @kent-gadgaard Hi Kent! We are following this topic, but the mesh points are locked to their router at the factory.


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